AllBags4U FAQ's

Shipping

  • How much is shipping and what Countries do you ship to? 
  • How long until my parcel is shipped?
  • How long until my parcel arrives? 

Australia

 Standard Shipping

Express Shipping

Free Shipping over $40 

Free Shipping over $50

Under $40 Shipping Fee is $7.99

Under $50 Shipping Fee is $11

Delivery time is 5-7 Workdays

Delivery time is 3-5 Workdays

 

Canada, United Kingdom, United States

$30 Shipping Fee for orders over $100 

$45 Shipping Fee for orders under $100

Delivery time is 10-20 Working Days


New Zealand

$11 Shipping Fee for orders over $70

$19.95 Shipping Fee for orders over $30

Delivery time is 7-10 Working Days

  • How do I track my shipping? When your parcel is dispatched from our warehouse you will be emailed a shipping confirmation email with an Australia Post tracking number. You can track this on the Australia post website or follow this link: https://auspost.com.au/mypost/track/#/search

 

Delivery

  • Where is my order? We advise that you check your email to see if you have received a shipping confirmation from us. If you haven't received a confirmation email with a tracking number please contact us. Your parcels delivery time will vary depending on your choice of shipping method, your location, weekends, public holidays and other peak periods such as Christmas.
  • My order didn't arrive? If your order hasn't arrived you are best to contact Australia post first and lodge an enquiry. After you have done that you can contact us so we can follow it up on our end to make sure all details are correct so we can get your order to you as fast as possible.

Returns

  • What is your returns policy? Refunds and exchanges are allowed within 30 days of the original purchase date. All postage and insurance costs involved in returning products to AllBags4U are the responsibility of the purchaser except in the case of items received damaged or faulty. 
  • How do I return an item that is faulty or if I change my mind? We have a returns form on our website (link). All you have to do is fill out the form and you will receive an email with the return information. Alternatively, you can send us an email at info@allbags4u.net.au and we will be in contact with you as soon as we can.
  • Do I have to pay for the return? Yes, if you change your mind and no longer want the product or you bought the wrong size you do have to pay the shipping to return the product. UNLESS you have received a faulty product put a copy of the postage receipt in with the product you are returning and we will refund you the shipping cost.